Child safety standards
Baghera (the "Dino" ordering and billing platform, baghera.in and its
Android app) publishes these standards to state plainly how we prevent
child sexual abuse and exploitation (CSAE) on our service, how to report a
concern, and what we do when one is reported. They apply to every surface
of the platform: the website, the app, venue menus and catalogues, photos,
item names and descriptions, and any account.
What this service is
Baghera is an ordering and billing tool for restaurants and shops. Guests
scan a QR code to see a menu and place an order; venue owners and staff
manage menus, tills and orders. There is no social feed, no chat between
strangers, no dating feature, no direct messaging between customers, and
no content sharing between users. The service is intended for adults —
venue operators and paying customers — and is not directed at children.
Zero tolerance for CSAE
We prohibit, without exception, any content or conduct that sexualises,
exploits, endangers or grooms a minor. This includes child sexual abuse
material (CSAM) in any form, sexualised depictions of minors whether real
or generated, content that facilitates or advertises the exploitation of a
minor, and any use of an account to contact, solicit or harm a minor.
A minor is anyone under 18.
What we do about it
• Any account used for CSAE conduct is terminated immediately and
permanently. There is no appeal for CSAE violations.
• Offending content is removed from the platform as soon as we become
aware of it, and evidence is preserved as the law requires.
• Confirmed or suspected CSAM is reported to the relevant authorities: in
India, the National Cyber Crime Reporting Portal (cybercrime.gov.in)
and local police under the POCSO Act, 2012; and where applicable, the
NCMEC CyberTipline.
• We cooperate with lawful requests from law enforcement in child safety
investigations.
How to report a concern
Anyone — a guest, a venue, or a member of the public — can report a child
safety concern to us directly, without an account. Reports are read with
priority over all other support and acted on promptly.
• Email: ryanshawplasma@gmail.com with the subject "Child safety"
• Include, where possible: the venue or page concerned, what you saw, and
when. You may report anonymously.
If a child is in immediate danger, contact local police first (dial 112 in
India), or India's Childline on 1098.
Designated point of contact
Ryan Shaw — child safety point of contact for Baghera.
ryanshawplasma@gmail.com
Compliance with law
We comply with applicable child safety and child protection laws,
including the Protection of Children from Sexual Offences (POCSO) Act,
2012 and the Information Technology Act, 2000 in India, and with Google
Play's Child Safety Standards policy. These standards are reviewed as the
platform grows; the current version is always at baghera.in/child-safety.
Last updated: 24 August 2026.